SPH Marketing was founded in 2002, by John Bencie, in Orlando, FL. John's goal was to service the growing outbound lead generation needs of the mortgage refinance industry. He grew the company to a 200-station blended call contact center operation within just three years. During this time, he opened two additional contact centers in Sarasota, FL and Lakeland, FL. Under John’s leadership, SPH Marketing has provided contact center services, lead generation services or call center consulting for clients such as Cisco Systems, Konica-Minolta, Ricoh, Verizon FIOS, AT&T Wireless, H & R Block Mortgage, Oak Street Mortgage, GE Capital, QVC, Pitney Bowes and Security One Lending.

Today, John Bencie is one of the strongest hands-on executives in the contact center industry. He has become an indispensable partner to his clients by assisting them with strategic planning for targeted vertical marketing within their direct response campaigns. He is also considered to be an expert in project implementation, training, scripting, reporting, data acquisition and data analytics.